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| ID | Project | Category | View Status | Date Submitted | Last Update |
| 0000450 | FlexRAID RAID-F | [All Projects] General | public | 2017-02-13 13:49 | 2017-03-02 15:27 |
|
| Reporter | vo | |
| Assigned To | | |
| Priority | normal | Severity | crash | Reproducibility | random |
| Status | new | Resolution | open | |
| Platform | x64 | OS | Windows | OS Version | 7 SP1 |
|
| Summary | 0000450: Random crashes of the FlexRAID service - Jet Runtime error - Exception violation |
| Description | We've had FlexRAID crashing randomly 6 times lately. Everytime, this event is logged in the event viewer:
JET RUNTIME HAS DETECTED UNRECOVERABLE ERROR: system exception at 0x71d58a47
Please, contact the vendor of the application.
Extra information about error is saved in the "jet_err_2276.txt" file.
I've attached the jet_err.txt file to this bug report. It looks like I can attach only one file but the others from the previous crashes are similar and always have:
Exception 0xC0000005 (EXCEPTION_ACCESS_VIOLATION) at 0x715f8a47 (C:\Program Files (x86)\FlexRAID\RAID-F 2.1\ext\w_class1_0.dl+0x48a47)
Failed to read memory at 0x00000004
The 4 last characters of EBP, EIP and ESP are always the same in all 6 crashes. EAX ABX ACX ADX EDI are identical. ESI is different. |
| Tags | No tags attached. |
|
| RAID-F Version | 2.1 |
|
| Attached Files |  jet_err_2276.txt [^] (6,406 bytes) 2017-02-13 13:49 [Show Content] [Hide Content]
JET RUNTIME HAS DETECTED UNRECOVERABLE ERROR: system exception at 0x71d58a47
Please, contact the vendor of the application.
Exception 0xC0000005 (EXCEPTION_ACCESS_VIOLATION) at 0x71d58a47 (C:\Program Files (x86)\FlexRAID\RAID-F 2.1\ext\w_class1_0.dl+0x48a47)
Failed to read memory at 0x00000004
PID 2276, TID 4932
Registers:
EAX = 0x0 EBX = 0x0
ECX = 0x0 EDX = 0x25
ESI = 0x74199CA0 EDI = 0x0
EBP = 0x2071FF4C ESP = 0x2071FE98
EIP = 0x71d58a47 (C:\Program Files (x86)\FlexRAID\RAID-F 2.1\ext\w_class1_0.dl+0x48a47)
Stack:
0x2071fe98: 0x1d63bb10 0x1d63c698 0x200a0c00 0x2071feb8
0x2071fea8: 0x00000000 0x2071fe6c 0x74199c68 0x2071ffc4
0x2071feb8: 0x76ec7270 0x00000000 0x00000000 0x76e9d2bf
0x2071fec8: 0x00001530 0x00000000 0x00000000 0x00000000
0x2071fed8: 0x00000000 0x1d63c698 0x200a0c00 0x00000025
0x2071fee8: 0x00000001 0x200a0c10 0x00000000 0x1d63bb10
0x2071fef8: 0x00222007 0x00000000 0x00000000 0x00000000
0x2071ff08: 0x00000000 0x2071f6f0 0x2071ffc4 0x76ec7270
0x2071ff18: 0xf19256ee 0xfffffffe 0x76e9d310 0x75393217
0x2071ff28: 0x00001530 0x00222007 0x200a0c00 0x00000098
0x2071ff38: 0x00000000 0x00000000 0x2071ff80 0x00000000
0x2071ff48: 0xb82d5b34 0x2071ff60 0x71d5a62f 0x1d63c698
0x2071ff58: 0x200a0c10 0x1d63bac8 0x2071ff88 0x71d583ea
0x2071ff68: 0x1d63bac8 0x1d63c698 0x200a0c10 0x00000000
0x2071ff78: 0x00000000 0x200a0be0 0x00000000 0x00001530
0x2071ff88: 0x2071ff94 0x7539336a 0x200a0be0 0x2071ffd4
Version Information:
Java version: 1.7.0_40
Excelsior JET 9.00 Professional edition
JET Profile: Java SE version: 1.7.0_40; JET update level: 0; CPU architecture: x86
Runtime: Desktop
Application was deployed
Options and system properties:
-Djet.cd.to.user.dir=
-Djet.gc.heaplimit=0
Entry point type: exe
Command line: "C:\Program Files (x86)\FlexRAID\RAID-F 2.1\FlexRAID.exe"
OS:
Windows 7 Service Pack 1 build 7601 [WOW64]
Process Modules:
0x00400000 - 0x04d63000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\FlexRAID.exe
0x775b0000 - 0x77730000 C:\WINDOWS\SysWOW64\ntdll.dll
0x75380000 - 0x75490000 C:\WINDOWS\syswow64\kernel32.dll
0x76e90000 - 0x76ed7000 C:\WINDOWS\syswow64\KERNELBASE.dll
0x750b0000 - 0x75151000 C:\WINDOWS\syswow64\ADVAPI32.DLL
0x752d0000 - 0x7537c000 C:\WINDOWS\syswow64\msvcrt.dll
0x75a60000 - 0x75a79000 C:\WINDOWS\SysWOW64\sechost.dll
0x74f50000 - 0x75040000 C:\WINDOWS\syswow64\RPCRT4.dll
0x74ea0000 - 0x74f00000 C:\WINDOWS\syswow64\SspiCli.dll
0x74e90000 - 0x74e9c000 C:\WINDOWS\syswow64\CRYPTBASE.dll
0x76c50000 - 0x76ce0000 C:\WINDOWS\syswow64\GDI32.DLL
0x76b30000 - 0x76c30000 C:\WINDOWS\syswow64\USER32.dll
0x75170000 - 0x7517a000 C:\WINDOWS\syswow64\LPK.dll
0x76ce0000 - 0x76d7d000 C:\WINDOWS\syswow64\USP10.dll
0x75ed0000 - 0x76b1c000 C:\WINDOWS\syswow64\SHELL32.DLL
0x75050000 - 0x750a7000 C:\WINDOWS\syswow64\SHLWAPI.dll
0x73f40000 - 0x73f72000 C:\WINDOWS\system32\WINMM.DLL
0x754a0000 - 0x754a5000 C:\WINDOWS\syswow64\PSAPI.DLL
0x754f0000 - 0x75550000 C:\WINDOWS\system32\IMM32.DLL
0x75200000 - 0x752cd000 C:\WINDOWS\syswow64\MSCTF.dll
0x73f00000 - 0x73f3c000 C:\WINDOWS\system32\pdh.dll
0x73ed0000 - 0x73ef1000 C:\WINDOWS\system32\ntmarta.dll
0x76d80000 - 0x76dc5000 C:\WINDOWS\syswow64\WLDAP32.dll
0x73ec0000 - 0x73ec9000 C:\WINDOWS\System32\perfos.dll
0x75a80000 - 0x75bdd000 C:\WINDOWS\syswow64\ole32.dll
0x73e00000 - 0x73ebe000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\rt\bin\msvcr100.dll
0x73df0000 - 0x73df6000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\rt\bin\jetvm\jvm.dll
0x73dd0000 - 0x73de4000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\rt\bin\java.dll
0x73db0000 - 0x73dc4000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\rt\bin\zip.dll
0x736d0000 - 0x7377c000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\ext\NativeOS.dll
0x755e0000 - 0x75671000 C:\WINDOWS\syswow64\OLEAUT32.dll
0x72740000 - 0x72754000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\rt\bin\net.dll
0x74f10000 - 0x74f45000 C:\WINDOWS\syswow64\WS2_32.dll
0x75490000 - 0x75496000 C:\WINDOWS\syswow64\NSI.dll
0x726e0000 - 0x7271c000 C:\WINDOWS\system32\mswsock.dll
0x726d0000 - 0x726d6000 C:\WINDOWS\System32\wship6.dll
0x726c0000 - 0x726cf000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\rt\bin\nio.dll
0x723a0000 - 0x723b9000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\ext\nio.dll
0x722f0000 - 0x72393000 C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
0x72260000 - 0x722ee000 C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCP90.dll
0x72220000 - 0x7225c000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\ext\NativeWinOS.dll
0x721f0000 - 0x72215000 C:\WINDOWS\system32\POWRPROF.dll
0x76ee0000 - 0x7707d000 C:\WINDOWS\syswow64\SETUPAPI.dll
0x75680000 - 0x756a7000 C:\WINDOWS\syswow64\CFGMGR32.dll
0x75be0000 - 0x75bf2000 C:\WINDOWS\syswow64\DEVOBJ.dll
0x72d90000 - 0x72da1000 C:\WINDOWS\system32\NETAPI32.dll
0x72d80000 - 0x72d89000 C:\WINDOWS\system32\netutils.dll
0x72a70000 - 0x72a89000 C:\WINDOWS\system32\srvcli.dll
0x72a60000 - 0x72a6f000 C:\WINDOWS\system32\wkscli.dll
0x71d10000 - 0x71db7000 C:\Program Files (x86)\FlexRAID\RAID-F 2.1\ext\w_class1_0.dl
0x72f40000 - 0x72f49000 C:\WINDOWS\system32\VERSION.dll
0x720f0000 - 0x7213c000 C:\WINDOWS\system32\apphelp.dll
0x6fcb0000 - 0x6fcc0000 C:\WINDOWS\system32\NLAapi.dll
0x6f780000 - 0x6f790000 C:\WINDOWS\system32\napinsp.dll
0x6f640000 - 0x6f652000 C:\WINDOWS\system32\pnrpnsp.dll
0x72960000 - 0x729a4000 C:\WINDOWS\system32\DNSAPI.dll
0x6f5d0000 - 0x6f5d8000 C:\WINDOWS\System32\winrnr.dll
0x6e990000 - 0x6e995000 C:\WINDOWS\System32\wshtcpip.dll
0x72f00000 - 0x72f1c000 C:\WINDOWS\system32\IPHLPAPI.DLL
0x72ef0000 - 0x72ef7000 C:\WINDOWS\system32\WINNSI.DLL
0x6e710000 - 0x6e716000 C:\WINDOWS\system32\rasadhlp.dll
0x6e6d0000 - 0x6e708000 C:\WINDOWS\System32\fwpuclnt.dll
JET-compiled Components:
C:\Program Files (x86)\FlexRAID\RAID-F 2.1\FlexRAID.exe exe, version info: jet-900-release (pro, en)
Java stack trace is not available: not Java thread
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